Privacy Policy

ASCO Restoration Services Inc.

Last updated: October 22, 2026

1. Introduction

At ASCO Restoration Services Inc. (“ASCO Restoration,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, https://ascorestoration.com/, contact us, request our services, or otherwise interact with our organization.

We handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Québec’s Act respecting the protection of personal information in the private sector, where applicable.

2. Information We Collect

Depending on your interactions with us, we may collect the following information:

Personal and contact information

Full name
Email address
Telephone number
Residential or business address
Information provided through contact forms, emails, or telephone communications

Service-related information

Property location and relevant property details
Description of damage or restoration services required
Photographs, documents, or other information voluntarily provided
Insurance-related information necessary to coordinate restoration services
Communications and records related to service requests

Website usage information

When you browse our website, certain technical information may be collected automatically, including:

IP address
Browser type and device information
Pages visited and general website activity
Cookies and similar technologies, where enabled

Employment information

If you apply for a position with ASCO Restoration, we may collect information contained in your application, résumé, and other recruitment-related communications.

We limit the collection of personal information to what is reasonably necessary for identified purposes.

3. How We Use Your Information

We may use personal information to:

Respond to inquiries and service requests
Provide estimates, restoration services, and customer support
Coordinate restoration projects and communicate with customers, insurers, subcontractors, or other relevant parties
Manage customer relationships and service records
Process employment applications
Respond to feedback or complaints
Maintain website security and functionality
Improve our services and website experience
Comply with applicable legal and regulatory obligations

We will not use personal information for unrelated purposes without obtaining appropriate consent or having another lawful basis to do so.

4. Consent

By voluntarily providing personal information, you consent to its collection, use, and disclosure for the purposes explained at the time of collection, subject to applicable privacy laws.

Where required, we will obtain express consent, particularly for sensitive information or optional activities.

You may withdraw your consent by contacting us, subject to applicable legal or contractual restrictions. Withdrawal of consent may affect our ability to provide certain services.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, improve performance, and understand how visitors interact with our content.

Cookies may include:

Essential cookies: Required for basic website functionality and security.
Analytics cookies: Used, where enabled, to understand website traffic and performance.
Third-party cookies: May be associated with external content or services integrated into our website.

Where required by applicable law, optional tracking technologies will be activated only after the appropriate consent has been obtained.

You can manage cookies through your browser settings and, where available, our website’s cookie preference controls.

Disabling certain cookies may affect website functionality.

6. Sharing of Personal Information

We do not sell personal information.

We may share information when reasonably necessary with:

Authorized ASCO Restoration employees and representatives
Insurance companies or adjusters involved in a restoration project
Contractors, suppliers, and professional service providers assisting with requested services
Website hosting, information technology, and other service providers acting on our behalf
Regulatory authorities or law enforcement agencies when required or permitted by law

We take reasonable steps to ensure that third parties handling personal information on our behalf maintain appropriate confidentiality and security safeguards.

7. Data Storage and Retention

Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with applicable legal requirements, and meet legitimate operational obligations.

Retention periods may vary depending on the nature of the information, the services provided, and applicable contractual or legal requirements.

When personal information is no longer required, we take appropriate measures to securely delete, destroy, or anonymize it, as applicable.

Some information may be processed or stored by authorized service providers outside your province or Canada. Where applicable, we assess the privacy implications of such arrangements and implement appropriate safeguards.

8. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include access restrictions, secure communications, system maintenance, and appropriate internal procedures.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

In the event of a privacy incident, we will assess the situation and take appropriate action, including notifying affected individuals and regulatory authorities where required by law.

9. Your Privacy Rights

Subject to applicable laws, you may have the right to:

Request access to personal information we hold about you
Request corrections to inaccurate or incomplete information
Withdraw consent to certain uses of your information
Ask questions about how your information is collected, used, stored, or disclosed
Request deletion of personal information where applicable
Submit a complaint regarding our privacy practices
Exercise other applicable rights, including data portability where provided by law

To exercise your rights, please contact us using the information below.

We may need to verify your identity before processing a request.

10. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and external service providers.

These websites operate independently and may have their own privacy policies.

ASCO Restoration is not responsible for the privacy practices or content of external websites. We encourage visitors to review their privacy policies before providing personal information.

11. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children through our website without any consent required by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website technologies, operational practices, or legal requirements.

Any updates will be published on this page with a revised “Last updated” date.

Where required by law, we will provide appropriate notice of material changes.